Brand new Win2k8 SP2 server that is also a domain controller. From an administrator session or any user who is a domain admin I can right click any other users session in the Terminal Services Manager and the Remote Control menu item is available however, no matter what state they are in, the icon shows a little red arrow pointing down. Once I click on Remote Control I get the Remote Control hot key assignment box. When I click on the OK button I get a dialog box with a header of Terminal Services Manager, in the body of the dialog box it says "Access is denied" and you have an OK button. There are no messages in the event logs. The session I am trying to remote control is a RemoteApp sitting on another workstation 3 feet away. The login it is using works fine with RemoteApp or a full RDP session either way. I currently am having NO problems connecting from any client to the server. Only from a remote session trying to remote control any other session.
I can do CMD, shadow (id number), and take control of any valid session that way but since this will be used by managers to train others that's not an option for them.
In the Default Domain Policy GPO and the Default Domain Controllers Policy I have enabled:
Computer Configuration/Administrative Templates/Windows Components/Terminal Services/Terminal Server/Connections
Policy: Set rules for remote control of Terminal Services user sessions
Setting: Full Control without user's permission
User Configuration/Administrative Templates/Windows Components/Terminal Services/Terminal Server/Connections
Policy: Set rules for remote control of Terminal Services user sessions
Setting: Full Control without user's permission
In the Local Group Policy Editor (gpedit.msc) I enabled:
Computer Configuration/Administrative Templates/Windows Components/Terminal Services/Terminal Server/Connections
Policy: Set rules for remote control of Terminal Services user sessions
Setting: Full Control without user's permission
User Configuration/Administrative Templates/Windows Components/Terminal Services/Terminal Server/Connections
Policy: Set rules for remote control of Terminal Services user sessions
Setting: Full Control without user's permission
In Terminal Services Configuration (properties for RDP-Tcp) I have permissions set on the Security tab for Domain Admins and Remote Dekstop Users. The users in question are all in the Remote Desktop Users group. The Remote Control tab shows the proper group policy setting of full control without user's permission.
Local Security Policy user rights assignments are all good for actually connecting as users. Nothing there that I can tell that allows or disallows the remote control sessions.
Each user I have tried this with I have edited their ADUC properties to be sure that Enable remote control is checked, require user's permission is not checked, and interact with the sesson is checked.
Any ideas?