When users in a customer's environment download folders (ziped) the download usually hangs before the download is finished, and then nothing happens. This almost always happens with Dropbox, never with OneDrive according to my tests. Unfortunately, the same happens with some other web based downloading solutions to ("cloud") too, from other providers.
There are no error messages in browser or Event Viewer. (It doesn't matter which browser one uses.) To see if the firewall was the culprit, I temporarily disabled all policies regarding content filtering and site blocking, but that did not make any difference. The firewall log does not indicate that that is the culprit, either. The Windows firewall is disabled.
It cannot be a size restriction, since I can download the same data from OneDrive that I cannot download from Dropbox; also it cannot be a browser problem. It isn't an exclusive Dropbox problem either, since other providers' solutions doesn't work either (at least not all of the times, the problem seems to be a little on and off.)
I'm stumped. Where to look? - It is a Windows Server 2012 R2, RDS server, with some 20 users. The internet connection is fine.
Any tips?