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RDS Windows 2019 CALS are not getting issued to the users

March 5, 2019, 3:59 am
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Hello Expertiz,

I am experiencing a weird problem on my windows 2016 server.

I have only one server ( win 2016 datacenter) deployed on azure where in I have configured RDSH, RDCB, license and webaccess role. Till now I was running on 120 days trial period of license. Now I have purchased 15  win server 2019 CALS and installed the same. The problem here is, even though I have installed the CALS the server is not allowing me to connect more than 2 users and it throws an error " there are too many users signed in. Select a user to disconnect".

Licensing diagnoser displays no error. I can see green tick mark which says " RD Licensing diagnoser did not identify anylicensing problem for Remote desktop session host server".

RD licensing manager says "Total licenses =15 ", " Available licenses =15". " Issued = 0" . Here no licenses are not getting issued even though it has enough to distribute to the users. 

I have tried all possible ways to fix this but no luck. Below are the few troubleshooting steps performed.

  • Applied group policy settings - Computer configuration - Administrative templates - windows components - remotes desktop services - remote desktop session host - licensing - use specified licensing server ( updated the FQDN name of the licensing server )
  •  Computer configuration - Administrative templates - windows components - remotes desktop services - remote desktop session host - licensing - set the remote desktop licensing mode ( set per user license)
  • Computer configuration - Administrative templates - windows components - remotes desktop services - remote desktop session host - connections - Limit number of connections ( set to 99999)
  • Gpupdate /force
  • But no luck. Hence I uninstalled the licensing role and re-configured from the scratch. But still the same issue.

Any suggestions to resolve my issue would be much appreciated.

Thanks,

Mulge


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Remote Web Apps keeps asking for password even after logging into remote gateway.

March 5, 2019, 6:08 pm
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The apps that I had published on my remote desktop gateway is still asking for a password when i try to access it even though i have successfully authenticated on the remote gateway.

My setup is that the everything is installed on server1 while the session host is on server2 (app that is published is also on this server2)

I have tried to setup "Always prompt for a password upon connection" to disabled on both server1 and server2, however it is still the same. 

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reducing farm logon time

March 6, 2019, 5:28 am
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hi all,

       Win server 2016 connection brokers, 2012 R2 session hosts (due to application requirements), currently 154 session hosts in farm.

if i logon to specific session host, using mstsc.exe /admin, first logon time is approx 8 seconds. Subsequent logons are approx 3 seconds.

if i logon via the farm ()via rdweb, or an rdp file downloaded via RDWweb), the logon times are 18 seconds and 13 seconds respectively.

It seems to me as if the farm negotiation and deciding where to place the client is taking a full 10 seconds - which just ruins the user experience.

i havent been able to find anything by googling this - has anyone got some suggestions as to what to check or what tools i can use to troubleshoot this ?

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Handle Remote Desktop Idle timeout

March 7, 2019, 9:24 pm
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Hi, 

We want to use RDP for connecting to remote machine, execute Desktop Application Automation there. The challenge that we face is that on the customer end there are restrictions on idle timeout in RDP session. Once we start executing the automated desktop application and if execution takes longer that than the idle timeout to execute, the remote desktop session ends, and the Desktop Automation fails. Is there a way to handle this?

1. I have tried TSCON, but TSCON unlocks the console session, so it may not be acceptable to customers.

2. I have also tried Java's Robot classes to do some mouse action(https://stackoverflow.com/questions/52874/how-do-you-keep-the-machine-awake) This also works with limited scope. In case the RDP session loses focus, it does not work.

Is it possible to keep the RDP session from disconnecting on Idle Timeout?

Thanks in Advance.

Best,

Sumit

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SERVER 2012 - RDS Web access - Icon starts rdp client

March 9, 2019, 5:19 pm
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When I log onto our rds gateway, I see the Remote Dektop Icon from the collection object I created.

But when I click on the icon, the local RDP client starts. It should just give me a login dialog.

Anyone seen/solved this before?

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RD Gateway is temporarily unavailable

March 10, 2019, 12:33 am
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++ 2008R2  Environment.

++ Installed Session host role, RDGW role and RD WEB access role on one server 

++ Customer is accessing third part application via RD Gateway.

++ Customer has public certificate XYZ.COM but the internal domain is different i.e. XYZ.local

++ RD Gateway is configured on the SSL certificate name.(XYZ.COM)

++ Customer created the Forward lookup zone within DNS with the name XYZ.COM and created the host records.

++ Customer has published third party applications to access them via RD Gateway instead from RDweb.

++ I checked from DC customer is able to ping the Gateway server and able to access the third party application.

++ But from client machine which are in same Network unable to ping RD Gateway and unable to access third party application along with mstsc.

Error Message:

Your computer can't connect to the remote computer because the Remote Desktop Gateway server is temporarily unavailable. Contact your network administrator for assistance.

Could any one please suggest on the above issue...

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2012 RDS Collections and Domain Groups

March 13, 2019, 12:21 am
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I have an rds farm with three rds_host servers. I have defined three domain user groups for sage_sales, sage_admin and sage_outside.

I have three collections pointing to the three rds host servers; sage_sales, sage_admin and sage_outside.

In my tests:

When I setup a user Joe in the Domain user manager, and make him a member of the sage_admin group, he can log into the RDWEB portal by entering his domain.user/password and clicking sign in. He is presented with the collection icon as shown below.

Clicking on the Sage_Admin icon takes the user to a successful remote session on the correct rds host configured for sage_admin users.

When my test user Joe is a member of two groups (sales_group and admin_group), he is presented with two collection icons after signing into the rdweb portal as shown below:

However Joe can only connect using the Sage_Admin icon. When clicking the Sage_Sales icon, the following error dialog is displayed.

What is happening here? I can't find any difference in the group rights.

Does the Set Primary Group in the Domain User settings effect which icons are available in an rdweb session?

Comments on these configuration options would help. What a battle!!

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Ghost typing the letter G

March 9, 2019, 9:35 am
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We have a 2016 standard server to which a few employees connect to for Terminal Services. Only one client using Windows 10 has suddenly developed an odd problem. The letter "g" keeps being printing. It doesn't happen on the computer itself, just in TS. I removed all peripherals thinking maybe there was some signal being transmitted from there, but still happens. Any ideas?
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RDS 'HA' Connection Brokers with SQL - Powershell to manage Collecitons/RemoteApps or Server Manager?

March 13, 2019, 2:34 am
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Hi Guys

I am running a 2012R2 RDS environment with 'HA' Connection Brokers with SQL in the background hosting the RDS DB. All working nicely. What I have noticed however is that if I use the 'Active' Broker Server Manager (GUI) to update Collection or RemoteApp settings, I seem to get inconsistent results. Before I give a couple of example, What is the best practice for updating Collection or RemoteApp settings in an HA Broker/SQL enviroment? GUI or Powershell? Or should the both give exactly the same result?

Thanks!

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RemoteAPP after windows 10 update 1803 are slow and right mouse button is not responding (it reacts only sometimes)

May 2, 2018, 7:30 am
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Hi,

our workstations with Windows 10 pro are in this weekend updated to version 1803. For main system we use RemoteAPP aplications on Windows server 2012R2 (Windows server 2012R2 is full updated). After update on client station are RemoteAPP slower, and  right mouse button is unresponsive, or react verly long time... 

It is a big problem for us.

PS: after replace mstsc.exe and mstscax.dll from older version Windows 10 is all OK. but this is not a solution.

Thanks.


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RDS lost network card and is now not working?

March 8, 2019, 2:41 am
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We have a customer wit a newly setup cloud server environment with RDS (single server). The first day of production the datacenter that holds the servers lost the NIC (virtual network card) in the VMware-environment.

We added a new NIC and the server was accessible again. But here is where the problems begin:

- The sessions is never registered and therefore the users cannot disconnect and later connect again
- The users need to remember to Sign Out every time they leave the RDP-session

If we look in the Server Manager on the RDS we get this error:



When running checks in Powershell we get these results:

PS C:\Windows\system32> Get-RDSessionCollection

CollectionName                 Size  ResourceType       CollectionType    CollectionDescription
--------------                 ----  ------------       --------------    ---------------------
QuickSessionCollection         1     RemoteApp programs PooledUnmanaged

PS C:\Windows\system32> Get-RDSessionCollectionConfiguration -CollectionName QuickSessionCollection | fl

CollectionName        : QuickSessionCollection
CollectionDescription :
CustomRdpProperty     : use redirection server name:i:1


PS C:\Windows\system32> Get-RDSessionHost -CollectionName QuickSessionCollection
Get-RDSessionHost : No session collection QuickSessionCollection was found.
At line:1 char:1
+ Get-RDSessionHost -CollectionName QuickSessionCollection
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (:) [Write-Error], WriteErrorException
    + FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorException,Get-RDSessionHost

PS C:\Windows\system32> Get-RDServer

Server                                             Roles
------                                             -----
RDS01.PRENOVA.SE                                   {RDS-RD-SERVER, RDS-CONNECTION-BROKER, RDS-WEB-ACCESS, RDS-GATEWAY...}


PS C:\Windows\system32> Get-RDUserSession

CollectionName    DomainName        UserName          HostServer                                        UnifiedSessionId
--------------    ----------        --------          ----------                                        ----------------
QuickSessionCo... PRENOVA           admmisko          RDS01                                             86
QuickSessionCo... PRENOVA           magges            RDS01                                             113
QuickSessionCo... PRENOVA           kathyt            RDS01                                             106
QuickSessionCo... PRENOVA           johfor            RDS01                                             97
QuickSessionCo... PRENOVA           emeohm            RDS01                                             94
QuickSessionCo... PRENOVA           ulrnor            RDS01                                             119
QuickSessionCo... PRENOVA           lareri            RDS01                                             121
QuickSessionCo... PRENOVA           ulfagr            RDS01                                             124
QuickSessionCo... PRENOVA           andkle            RDS01                                             114
QuickSessionCo... PRENOVA           kimami            RDS01                                             118
QuickSessionCo... PRENOVA           lenwes            RDS01                                             93
QuickSessionCo... PRENOVA           Urbohm            RDS01                                             125
QuickSessionCo... PRENOVA           parbom            RDS01                                             96


PS C:\Windows\system32> Get-RDConnectionBrokerHighAvailability
Get-RDConnectionBrokerHighAvailability : A valid fully qualified domain name (FQDN) for the server was not specified.
At line:1 char:1
+ Get-RDConnectionBrokerHighAvailability
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (:) [Write-Error], WriteErrorException
    + FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorException,Get-RDConnectionBrokerHighAvailability

PS C:\Windows\system32> Get-RDSessionCollection

CollectionName                 Size  ResourceType       CollectionType    CollectionDescription
--------------                 ----  ------------       --------------    ---------------------
QuickSessionCollection         1     RemoteApp programs PooledUnmanaged

HELP WANTED:

We need help in solving this situation once and for all. We would like this fixed without installing a new RDS as they have som difficult applications that we do not want to install again.

HOW do we get rid of the probable cause of this issue? Is it the first (lost) NIC's MAC-address that is causing this?
Is that MAC-address hidden somwhere in the Registry or in Windows Server 2016s own local DB?

Any tips on HOW this should be fixed is HIGHLY APPRECIATED!

Regard
Mikael Sköld, Atea

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Unable to connect to RDSH (collection) from Windows 7 - All Windows 10 works

March 12, 2019, 2:06 am
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Hey

Unable to connect to RDSH (collection) from Windows 7 - All Windows 10 works.

If I disable NLA on the Windows 7 clients its able to connect to the RDSH (collection)

If I connect "directly" to a RDSH it works. (but not over our connection broker)

Any ideas?

Mike


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Restrict users from Access network resource if not join to domain.

March 13, 2019, 4:21 am
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is there any way to Restrict the users from access the network resources only allow them to join domain controller.


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RemoteApp hangs, can't log off

March 12, 2019, 5:17 am
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Hello. First time posting here, so please bear with me and my broken English.

I'm working as IT guy in small company that uses program called Symfonia for invoices, wares etc. It is installed on virtual machine with Windows Server 2012 R2, to which people connect via RemoteApp shortcuts with redirecting of their local printers.

My problem started 3 weeks ago, when one of rdp sessions hanged while probably printing bill from Posnet Thermal connected via USB and redirected using COM port. I couldn't (using local administrator account on server) log that user out or kill their instance of Symfonia.exe (access denied)(wait chain empty in task manager). I installed ProcessExplorer to change permissions to kill hanged process, but something weird happened. I couldn't use ProcessExplorer using "run as administrator", it just doesn't show up, but process creates itself in Task Manager. It worked normally (not as admin), but i couldn't change permissions of other processes.

After one process hanged, anyone who tried to print something would experience same thing, even while using not redirected printer.

And the best part is, sometimes when this occurs, I can't log out myself from local admin user (sits at logging off).

Only thing that helps in this situation is restarting server itself, which sometimes doesn't "end", just hangs in "turning off" state. Have to forcefully shut it down in that case.

While everything runs normally (more or less for about a day after restart) I can normally run ProcessExplorer as administrator.

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Collections tab missing under my profile for Remote Desktop Services

March 13, 2019, 8:13 am
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When I log in RDS servers to try and publish applications to RD Web Access.  The Collection tab is missing under my profile.  Other users log into the server and the Collection tab is visible.  Does anyone know the fix for this?

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The logon attempt failed when connecting to multiple RDP sessions

March 13, 2019, 8:48 am
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Whenever I connect to more than one RDP session that is through a gateway, some of them will not allow me to log on.  I get the error "The logon attempt failed" and that is all.  If I disconnect from some of the other sessions and reboot my computer, I can then connect to the server that was given me said error.

I can also connect to the server giving me said error without closing down other sessions or rebooting by connecting through a Hyper-V virtual machine on my computer. 

None of this makes any sense.  Has anyone else seen this behavior?

James

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Can RDS run on a workgroup environmet?

March 13, 2019, 8:50 am
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Hello,

Can RDS, running on Server 2016 STD with the roles RD Web Access, RD Broker, RD Session Host, and RD license run on a workgroup environment or does it need to be on a domain?

Thank you!
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Auto logon and run Remote App

March 13, 2019, 11:04 am
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I am looking for a way to allow domain users click the .rdp file and it can auto automatically logon the remote desktop server and run remote app with their AD credential. I currently published the remote app and downloaded the remote app .rdp file to the workstation. But it still requires users to type username and password to logon, then the remote app run.

Thanks,

Hanson

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RDS 2016 - Outlook showing underlaying window

November 13, 2018, 12:58 am
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Hi.

Environment:

  • Windows Server 2016
  • RDS Remote Apps
  • Office 2016 - MSI Installation
  • Windows 10 Enterprise v1803 clients

The Outlook window dissaperars or looses focus when the cursor is moved between e-mails or tasks. Resulting in the application behind Outlook showing instead.

The problem is sporadic and it does not matter what window is behind Outlook. PDF reader, Excel, etc...

The video below shows the problem.

Remember: In the video the user is only moving the mouse cursor. No mouse clicks and no keyboard keys are in play here.

https://streamable.com/5am7k 

./ Lars Olsen



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Windows 10 1703 Breaks RemoteApp - Remote Desktop Gateway

May 9, 2017, 10:25 am
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Hello all,

We have a RemoteApp environment with a Remote Desktop Gateway running on Server 2008 R2. All of our Windows 10 clients running any version PRIOR to 1703 can connect just fine. However, after 1703 is applied, they can no longer connect. They get this error:

"Your Computer can't connect to the remote computer because a security package error occurred in the transport layer..."

I have found others having this same issue: https://remotedesktop.uservoice.com/forums/266795-remote-desktop-services/suggestions/18937990-windows-10-1703-unable-to-connect-via-remote-des

Is there any workaround with this? We have a large RemoteApp terminal services environment, and as our remote users get upgraded to 1703, they are one by one unable to connect.

Thank you for the help!

RTS

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