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Remote Desktop Manager not showing all connections

March 25, 2020, 4:27 pm
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I have three offices, all members of the same domain. Each office has a Remote Desktop Gateway setup and operating.  I can see connections starting and stopping from all three locations RD Gateway Manager.  However, when I test my connection from an outside IP address through the different FQDN gateways, although I am able to connect I am not seeing my session appear in all of the RD Gateway Managers.  I would like to have a complete accounting of all connections through each RD Gateway Manager.  What am I missing?

Thanks,

RV



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Is there a Roadmap posted for Remote Desktop Services product features?

March 24, 2020, 12:15 pm
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I am supporting a Microsoft field request in the Enterprise space for an RDS roadmap and just wanted to see if anything already exists on this. Thanks!
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Remote Desktop Gateway Manager Console stuck on Expanding and errors our.

March 22, 2020, 10:56 pm
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Hello,  

I am not sure if this is the right place for it.   But I have set up a Remote Desktop Gateway server and have ran into an issue with it.   Everything is working, and I do see clients connecting to it. However, when the numer of connection exceeds a certain amount, I seem to have lost access to the Remote Desktop Gateway Manager console where it's just stuck loading.

I have also tried the Get-WMIObject command and that too gets stuck.  I was wondering if anyone knew.  What I want to do is be able to monitor the amount of connections going through that specific Remote Desktop Gateway Server.

Thank you!

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Licenses RDS 2019.

March 30, 2020, 3:22 am
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Hello,

We have purchased additional licenses for the use of the remote desktop. We have received RDS 2019 licenses while the server is in version 2012 R2.
When installing the licenses the license number is refused.
How can I increase the number of licenses?

Thank you for your answers

Laurent
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Remote Desktop Gateway issue

March 30, 2020, 5:49 am
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Hi!

I've installed a Remote Desktop Gateway on Windows Server 2016, it worked perfectly last week. Today some users are having issues trying to connect to their workstations through RDG, but when they try to connect rdp directly (connected to the VPN) it works, and then became available and starts to work trough RDG again. 

Any ideas? 

Thanks!

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Update KB4534309 broke RDS over Web Application Proxy on 2012 R2 for iOS/Android clients

February 19, 2020, 8:46 am
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We have Remote Desktop published through Web Application Proxy, both running on Server 2012 R2.

 

The RDS application in WAP is configured for pass-through authentication so users can connect from both Windows and non-Windows ("rich apps" on Android/iOS/Mac) devices. This has been working for the past few years without issue.

 

After installing recent update KB4534309 (or the rollup that contains it, KB4534297), the non-Windows clients are unable to connect. They show error 0x3000008 during the "initiating remote connection" phase:

We couldn't connect to the gateway because of an error. If this keeps happening, ask your admin or tech support for help.

Has anyone experienced this or figured out a way to fix it?

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RDS 2016 - UWP, iOS, Android and Mac OS X Microsoft Remote Desktop Manager cannot connect to URL

January 28, 2020, 3:05 am
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About two weeks ago, the UWP, iOS, Mac OS and Android versions of Microsoft Remote Desktop Manager all stopped working for our RDS environment externally; previously, users were able to use this application externally and internally without fault.  If the users access our RDWeb/Pages/en-US/default.aspx and use classic MSTSC to open RemoteApps then this works externally.

When plumbing in the correct feed details to the apps we get (iOS, Mac OS) 'no workspace is associated with this URL site'.

We are using Windows Server Datacenter 2016 across the board with 2 servers acting as Gateways, Licensing, Broker and Web Access with a further 6 acting as session hosts.  All have been updated including the most recent crypto hotfix (approximately when the whole thing stopped working).

The route external users take would be:

External DNS entry - ADFSWAP - Gateway - Broker - Session Host

The following error can be found in the logs on our gateway servers:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System><Provider Name="ASP.NET 4.0.30319.0" /> <EventID Qualifiers="32768">1309</EventID> <Level>3</Level> <Task>3</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2020-01-28T09:09:11.513985500Z" /> <EventRecordID>135104</EventRecordID> <Channel>Application</Channel> <Computer>##gateway computer##</Computer> <Security /> </System>
- <EventData><Data>3005</Data> <Data>An unhandled exception has occurred.</Data> <Data>28/01/2020 09:09:11</Data> <Data>28/01/2020 09:09:11</Data> <Data>b06bd32f8e5749749acc0c7da21c3816</Data> <Data>78</Data> <Data>13</Data> <Data>0</Data> <Data>/LM/W3SVC/1/ROOT-1-132246739255801381</Data> <Data>Full</Data> <Data>/</Data> <Data>C:\inetpub\wwwroot\</Data> <Data>##gateway computer##</Data> <Data /> <Data>7564</Data> <Data>w3wp.exe</Data> <Data>IIS APPPOOL\DefaultAppPool</Data> <Data>HttpException</Data> <Data>A potentially dangerous Request.Path value was detected from the client (:). at System.Web.HttpRequest.ValidateInputIfRequiredByConfig() at System.Web.HttpApplication.PipelineStepManager.ValidateHelper(HttpContext context)</Data> <Data>https://fqdn:443/https:fqdn/api/feeddiscovery/webfeeddiscovery.aspx</Data> <Data>/https:/fqdn/api/feeddiscovery/webfeeddiscovery.aspx</Data> <Data>##Internal IP##</Data> <Data /> <Data>False</Data> <Data /> <Data>IIS APPPOOL\DefaultAppPool</Data> <Data>26</Data> <Data>IIS APPPOOL\DefaultAppPool</Data> <Data>False</Data> <Data>at System.Web.HttpRequest.ValidateInputIfRequiredByConfig() at System.Web.HttpApplication.PipelineStepManager.ValidateHelper(HttpContext context)</Data> </EventData></Event>

Anyone got any ideas?  The above has had some data annonymised for security.


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RD Licensing server setup error - "unrecognized response"

March 30, 2020, 7:09 am
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Hi all,

I get the following error when trying to activate an RDS Licensing server.

The specifications...

  • Brand new Windows Server 2019 Standard VM
  • Domain joined
  • Server Activated with MAK key via telephone method as this environment is not allowed to get general internet.
  • Proxy configured to allow server access to https://clearinghouse.one.microsoft.com

The error...

I can't find any event logs that correspond to this error message popping up? The only thing I can think is wrong here is the proxy config and or I am missing additional URLs required for successful RDS licensing loading / activation tasks?

P.S> I am also correct in believing I can have many RDS licensing servers in many networks so long as I do not exceed my enterprise agreement RDS user CAL limit as assigned to my agreement?

E.G. when you activate an RDS License server it asks you how many CALS do you want to load into the server...

Thanks in advance...

durrie.

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Remote Desktop for Lion

March 22, 2020, 3:10 am
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Does anyone know where I can download a version of Microsoft Remote Desktop that works with Lion?
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Upgrading RD Services to 2019

March 23, 2020, 6:59 am
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I am getting the following error when I try to upgrade an RD Virtualization Host from 2016 to 2019.  this is from the Scanresults.xml

Id="RdsUpgCheck.dll_RdsUpgradeComplianceCheck"><CompatibilityInfo BlockingType="Hard"/><Message Text="You have the Remote Desktop Virtualization Host (RDVH) role installed on this server. After you upgrade, you won’t be able to add the RemoteFX 3D video adapter to virtual machines."/><Action Name="Dismiss"

Google does not return much on this error.  I am doing it this way because it will not allow us to add a 2019 RD Virtualiztion Host to our deployment and I can find to useful errors in the event logs. 

We are trying to upgrade our RD Services from 2012 R2  to 2019. Specifically we are migrating our of RD Virtualization hosts to new hardware on Windows 2019. We have already upgrade the RD Broker to 2019, the RD Web and Gateway are on 2016. 

The upgrade procedure was falling so I loaded Windows 2016 on the RD Virtualization hosts and was able to successfully add the host to our current RD Broker. I then thought I would in-place-upgrade the RD Virtualization host to 2019 but if fails the checks with the error above. 

Todd



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RemoteApp repeatedly prompting for password

March 30, 2020, 8:51 am
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I'm trying to work remotely at the moment, for the first time. I can log into RemoteApp fine, but when I try and open any apps or my desktop I am repeatedly asked for my password, over and over again. What can I do to stop this glitch? I tried a diff browser, I reset internet explorer and rebooted my computer. I'm using Windows 10 Home at the moment, on a laptop that's only a few months old, which I keep regularly updated. Please help, I can't get hold of my work's IT guy!
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Remote Desktop: Single point of entry for multiple workstations?

March 30, 2020, 9:45 am
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I have a lab of 30+ physical Windows 10 desktops and have made them available for my users to RD into.  I only allow one RDP connection per desktop.  I've managed to present a list of the computers that are not in use, and users can pick a name from the list to type into their RD connection settings.   Is there some way to create a single point of entry for these systems so that users can be connected to an open desktop automatically?


For example, if I have a Windows 2019 server with Remote Desktop Services, I would like my users to connect to this one server and have it automatically create the RDP session to one of those available desktops.  Is this something that Connection Broker can do?


Thanks.

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remote desktop licensing service on windows server 2016 keeps crashing

March 28, 2020, 5:58 am
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Hello,

I have 3 standalone licensing servers in my environment, no RDS deployment.

All three of them are Windows 2016.

On all of them, the Remote Desktop Licensing service keeps crashing since 2 weeks or so.

Here is what i get in the Application log:

Faulting application name: svchost.exe_TermServLicensing, version: 10.0.14393.0, time stamp: 0x57899b1c
Faulting module name: lserver.dll, version: 10.0.14393.2155, time stamp: 0x5a9e240e
Exception code: 0xc0000005
Fault offset: 0x000000000002cb8d
Faulting process id: 0x13e4
Faulting application start time: 0x01d604db1c796fa3
Faulting application path: C:\Windows\system32\svchost.exe
Faulting module path: c:\windows\system32\lserver.dll
Report Id: ebc7fb84-ad19-4183-9f74-c96c3ab9703a
Faulting package full name: 
Faulting package-relative application ID: 

I did check with sfc /scannow and Dism /Online /Cleanup-Image /ScanHealth on all the servers, no issues found.

Also checked with Infosec team regarding any policy update on the antivirus and file audit, no changes there.

No windows patches have been installed in that time period as well.

What else can i check?

Thanks in advance!

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RemoteApps connect but wont launch after certificate renewal

March 25, 2020, 7:22 am
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*EDITED AS INITIAL INVESTIGATION WAS WRONG*

Windows Server 2016 standard - AD Environment - Clients are working from home

RemoteApps worked fine for a while; then we had to create a new certificate because it expired (used for RD connection Broker, RD Web Access, RD Gateway).

Certificate is installed on local machine, put into trusted root.

On some of my clients machines; the remoteapps will connect; but the app wont launch! (Then the client get disconnected after a few seconds.) They are machines were it worked great before the new certificate.

Here are some tests / investigation I did :

  • Not related to Windows edition (happened on a Win 7 pro, Win10 enterprise and some Win10 home)
  • Not related to AD profil the user uses to connect (Profiles work on a computer that doesnt have this problem; and every AD profiles will do the same on computer affected by the problem)
  • Does not seem to be network related (my own personnal PC has the same issue at my home; but my laptop works fine on my same network. NOTE : My laptop is not on their AD)
  • FOR ALL : the remoteapps says it connected to the Gateway; but the app won't launch. (I see the user poping-up on the server; then they get disconnected almost instantly.
  • FOR ALL : If I start their application before on a computer not affected by the problem; they CAN connected and see the app. Moreover; all additionnal apps will launch (from different rdp files)
  • FOR ALL : They were able to connect ONCE without problem; then the problem appeared.
  • I tried clearing the "cache" in HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\Default. But the problem persist.
  • In one case (my personnal PC who had the problem); creating a new local Windows profile solved this issue. It didn't on 2 other PC I tried.

This has me racking my brain...

Thanks

(Sorry for original title who was wrong)

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can't access Windows server VM after certain period of time via remote desktop connection

March 30, 2020, 1:40 pm
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I have three VMs couldn't connect to them via remote desktop connection after about 5 hours from restart .

these Vms on Nutanix platform and should be accessible from all employees to work on Citrix apps (VDA).

when we try to connect to any vm we get "Access denied " message even i am domain administrator ,

but after restart the VMs  i can connect with no issues.

so please advice in this regards!

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UNABLE TO PRINT FROM IMAC USING LOCAL CANON AIRPRINT PRINTER WHEN USING MS REMOTE DESKTOP

March 29, 2020, 11:28 pm
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HELLO,

I AM CURRENTLY IN ISOLATION DUE TO COVID19 AFTER RETURNING FROM OS. I AM AT HOME, USING AN IMAC WITH A LOCAL CANON TR8560 AIRPRINT PRINTER. THE SERVER I AM CONNECTED TO AT MY OFFICE IS USING WINDOWS SERVER 2008. I AM UNABLE TO PRINT TO MY LOCAL PRINTER USING THIS CONNECTION. PREVIOUSLY THE OFFICE WAS USING A VMWARE HORIZON CLIENT TO ESTABLISH A VPN AND ALL PRINTER SERVICES WERE AVAILABLE AT THAT STAGE. WE HAVE MOVED TO USING MS REMOTE DESKTOP, AND UNFORTUNATELY THE PRINTER NO LONGER WORKS. ANY HELP WOULD BE MOST WELCOME. 

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disable ctrl+n on RDP

March 29, 2020, 5:14 am
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hello

i want to disable the option of Ctrl+n (new window) in remote desktop (terminal servers)

how do i do it ?

thanks!

Yan

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CMN3101E

March 30, 2020, 10:00 pm
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I'm a pensioner, living alone, and currently confined to my home as an NHS patient 'at risk' during this corona virus pandemic.

To make matters worse I'm profoundly deaf and can't use telephones. My computer is my main contact with the world.

I had thought myself able to cope until I tried to place an order for grocery deliveries! I  have been using this store for over 4 years without problem. The first order I placed after being put in isolation, I got the CMN3101E error at the last stage of paying with credit card. I have spent many hours checking with my bank and the grocery store but have not found the source nor solution to this problem. This week, the store agreed to take payment, manually, direct from my bank and the delivery was made. But they are also under pressure at this time of crisis, and I am in isolation for 12 weeks. I cannot expect special treatment all that time.  I have tried cleaning my browser history, did not seem to work. I'm unhappy that problems seem to coincide with Microsoft updates! can some one help???

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Updating Expired Passwords on Wyse 3040 ThinOS 8.6_206

March 23, 2020, 4:43 pm
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We have a number of Wyse 3040's running ThinOS 8.6_206.

The users of these devices are reporting that once their password has expired, they are then not able to update the password without resorting to calling the helpdesk for help.

Researching this I found a number of threads that suggested disabling NLA.
Is this my only option? If at all possible I would rather not disable security features to enable this.

I also noted some references to using RD WebAccess to redirect to the password reset website. Though my understanding of this is that it would only work whilst connecting from a full OS with a proper web browser. Am I understanding this correctly?

I will certainly be trying to manage this from the user side as well... But at the same time would like a technical fix if at all possible.

Any insight into this would be greatly appreciated.
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RemoteAPP after windows 10 update 1803 are slow and right mouse button is not responding (it reacts only sometimes)

May 2, 2018, 7:30 am
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Hi,

our workstations with Windows 10 pro are in this weekend updated to version 1803. For main system we use RemoteAPP aplications on Windows server 2012R2 (Windows server 2012R2 is full updated). After update on client station are RemoteAPP slower, and  right mouse button is unresponsive, or react verly long time... 

It is a big problem for us.

PS: after replace mstsc.exe and mstscax.dll from older version Windows 10 is all OK. but this is not a solution.

Thanks.


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