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Very slow access to mapped local client drives (with RD Gateway)

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Hi,

for our published applications it is necessary to save files to the mapped/redirected local client drives (Session Collection -> Client Settings -> Enable redirection for the following: Drives).

This is working, but very, very slow (i.e. for a small file < 1Mb it needs minutes!)

I have setup an RDS environment as follows:

  • One 2012R2Server (VM) for:
    * RD Connection Broker, Session Host, Gateway, Licensing, Web Access;
    * also RD Session Host for testing;
    * the server is within DMZ,      but has access to the corporate network (not Internet)
  • Several2012R2 Servers (VMs):
    * RD Session Hosts
    * within DMZ
  • Several2008R2 Servers (VMs):
    *
    RD Session Hosts (found a description to publish also 2008R2 App on the 2012R2 RD Web Access Portal)
    * within DMZ

We thought about SSL, that this could be the reason or the certificate (but this looks good) or the AntiVirus software.

I read different articles about the Bypass RD Gateway server for local addresses.

When I check the Bypass RD Gateway server for local addresses box I can save files on the normal way (fast). But then I have only this (normal) fast access within the DMZ. Outside the DMZ the access is still very slow. (Also in this case the normal users have no access, only the administrators. I still don’t know why. But this will be the next step.)

Then we thought that the way through two servers (RD Session Host and RD Gateway) could be the reason. However the file transfer of the published application from the RD Gateway Server is so slow, too.

I've run out of ideas.

So my question is:

Why is the file download so extremely slow, when the RD Gateway is involved and only the file transfer to the local client drives. The normal file transfer to the local server drives is fast. Also the rest of the application is fast. When I use the normal Remote Desktop Session (mstsc.exe) everything is also fine.

 

Thank you in advance for any help and hints you can give.

 Thomas


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