Hello Guys,
I'm having a terrible time trying to gain access through our Terminal Services setup from outside our network. I can login just fine from within out network but cannot if I'm trying to get in from the outside.
I have a test user John Q Doe setup. If I try this user from inside, he works fine. From the outside, I always get an error that Remote Desktop Can't connect to the remote computer.
When I try from outside, I get through several steps and then the process shows "Initializing Remote Connection..." for about 20 seconds. then fails with the above error. If I intentionally type the wrong password, I receive a "Your Credentials did not work" error within 2 seconds.
When I looking into the Event Viewer, I found that Events 787 and 818 do not exist if coming in from the outside.
(See events for both attempts below)
Thanks for the help...
This is a user that has logged in from within our network.
This login was successful
Event ID1149
Remote Desktop Services: User authentication succeeded:
User: JohnQDoe
Domain: domain
Source Network Address: 10.89.53.231
Event ID: 1301
Remote Desktop Connection Broker Client received request for redirection.
User : Domain\johnqdoe
RDP Client Version : 5
Event ID: 800
RD Connection Broker received connection request for userDomain\johnqdoe.
Hints in the RDP file (TSV URL) = tsv://MS Terminal Services Plugin.1.Full_Desktop
Initial Application = NULL
Call came from Redirector Server = BrokerServer.Domain.com
Redirector is configured as Virtual machine redirector
Event ID: 801
RD Connection Broker successfully processed the connection request for userDomain\johnqdoe. Redirection info:
Target Name = TS-Server-03
Target IP Address = 10.89.0.5
Target Netbios =TS-Server-03
Target FQDN = TS-Server-03.Domain.com
Disconnected Session Found = 0x0
Event ID: 1307
Remote Desktop Connection Broker Client successfully redirected the userDomain\johnqdoe to the endpoint TS-Server-03.Domain.com.
Ip Address of the end point = 10.89.0.5
Event ID: 787
Session for userDomain\johnqdoe successfully added to RD Connection Broker's database.
Target Name = TS-Server-03.Domain.com
Session ID = 7
Farm Name = Full_Desktop
Event ID: 818 This connection request has resulted in a successful session logon (User successfully logged on to the end point). Remote Desktop Connection Broker will stop monitoring this connection request.
This is the user I’m trying to login with from outside our network.
This login failed
Event ID1149 Remote Desktop Services: User authentication succeeded:
User: johnqdoe
Domain: Domain
Source Network Address: ###.###.###.### - (Outside IP Address)
Event ID: 1301 Remote Desktop Connection Broker Client received request for redirection.
User : Domain\johnqdoe
RDP Client Version : 5
Event ID: 800 RD Connection Broker received connection request for user Domain\johnqdoe.
Hints in the RDP file (TSV URL) = tsv://MS Terminal Services Plugin.1.Full_Desktop
Initial Application = NULL
Call came from Redirector Server = BrokerServer.Domain.com
Redirector is configured as Virtual machine redirector
Event ID: 801 RD Connection Broker successfully processed the connection request for user Domain\johnqdoe. Redirection info:
Target Name = TS-Server-03
Target IP Address = 10.89.0.5
Target Netbios =TS-Server-03
Target FQDN = TS-Server-03.Domain.com
Disconnected Session Found = 0x0
Event ID: 1307 Remote Desktop Connection Broker Client successfully redirected the user Domain\johnqdoe to the endpointTS-Server-03.Domain.com.
Ip Address of the end point = 10.89.0.5
Event ID: 787
There is not Event ID: 787 for User JohnQDoe
Event ID: 818
There is not Event ID: 818 for User JohnQDoe