We have a 2012 R2 remote desktop server that has a program that crashes at the same point every time but ONLY when connecting from a specific RDP client machine.
That client machine has a very High DPI monitor connected, other than that I cannot find anything that would cause the program to crash only from that machine. From that machine I have tried opening the RDP session in a specific size (not full screen) like 800x600, but the program still crashes at the same spot. I am out of ideas of where to look for the issue. The client is a fully updated Windows 8.1 machine.
Information about the crash I have:
Problem signature:Problem Event Name:APPCRASH
Application Name:PortfolioCenter.exe
Application Version:5.10.100.2
Application Timestamp:551d7d80
Fault Module Name:KERNELBASE.dll
Fault Module Version:6.3.9600.17415
Fault Module Timestamp:54504ade
Exception Code:c0000002
Exception Offset:00014598
OS Version:6.3.9600.2.0.0.16.7
Locale ID:1033
Additional Information 1:18e6
Additional Information 2:18e66de4ae58b3a78ab98af854d3aa4d
Additional Information 3:487d
Additional Information 4:487d398cefd0cc51bdaed91f9d9d654b
James - Right Size Solutions