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The Security Certificate Keeps Disappearing from Gateway

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Folks:

It seems like every few days, users are unable to login to their VDIs remotely.  The problem is always the same:  There is no security certificate in Gateway.  The solution takes two minutes (just use Logmein to access the server and re-import the certificate).  But it is very disruptive.  

Does anyone have any idea why this would be happening?  (That is, how to keep it from happening?!)

Thanks.

Micah


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