I have found that RDT works better these days on Windows 7 than Vnc programs. However I like VNC because I can support users as they watch or as I can then look at their screens and they can show me the problems they are having.
RDT normally wants to log in as a separate user so I cannot see the users problems and screen. Is there any way RDT can be used to view the users screen?
Thanks.
Ps Yes I know about logmein and the dozens of other companies that offer services. But cant I just use RDT?