Hello
I have a Windows 2008 terminal server which has Office 2007 Professional Plus on it. We want to upgrade it to Office 2010 Professional Plus.
Following steps from Technet, I made sure all users were out of the terminal server, then selected "Install Application on Terminal Server", then ran the setup.exe file for Office 2010.
The splash screen comes up for Office 2010 but then disappears and the install does not progress, although the setup.exe is still running in Task Manager. The "install Application on Terminal Server" window is still open, waiting for me to click Next, Finish or Cancel and nothing else happens.
I also tried putting the server into install mode from command prompt and rebooting the server and re-attempting but no good.
How can I go about troubleshooting this issue?
Many thanks
Luke Dunster