We have 6 Terminal servers and at random on the servers and at random with the users, the roaming profile will not be delete after the users log off.
The folder that remains in the user folder, this folder however is empty, not even hidden folders or files are present: C:\Users\"username"\AppData\LocalLow\Microsoft\CryptnetUrlCache
What we have tried is to run a log off script that has following in it "net stop CryptSvc" but this also does not work. We have had 6 users again today that had the problem. All on different servers.
We can manually delete the users folders without any problems when the problem occurs but this is not something that we would like to do every day.
I see a lot of similar problems but nowhere a real solution for this.
Ah the event viewer:
Windows cannot delete the profile directory C:\Users\"username". This error may be caused by files in this directory being used by another program.
DETAIL - The directory is not empty.
- Provider
[ Name] Microsoft-Windows-User Profiles Service
[ Guid] {89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}
EventID 1533
Version 0
Level 2
Task 0
Opcode 0
Keywords 0x8000000000000000
- TimeCreated
[ SystemTime] 2014-06-06T07:27:05.906799700Z
EventRecordID 777512
Correlation
- Execution
[ ProcessID] 900
[ ThreadID] 6092
Channel Application
Computer TS05."domain".be
- Security
[ UserID] S-1-5-18
- EventData
Folder C:\Users\"username"
Error The directory is not empty.
Services installed:
- File Services
° File Server
° Services for Network File System
- Remote Desktop Services
° Remote Desktop Session Host
All the latest updates have been installed on all the terminal servers. The users are on different servers who have the problems and they aren't always the same users who have the problems sodon't start by asking if everything is configured correctly cause that is the case!