Hi,
Windows 2008 Foundation R2.
Started to have issues with printing to a Local printer over RDP.
The problems started on Friday 11th April. The only possible issue I can identify is that around that time LogMeIn was updated on the server, including the LMIPrinter DLL's. I have contacted Logmein for instructions on how to uninstall LMI completely and followed these but am still experiencing the problem.
When attempting a Test Page print the confirmation that the Test Print has been sent to is displayed and the print appears then disappears in the Print queue but nothing appears on the Local PC print queue or event logs.
On the server the Event Log shows the following error;
The document Test Page, owned by admin, failed to print on printer Canon MG7100 series Printer (redirected 2/copy 1). Try to print the document again, or restart the print spooler.
Data type: RAW. Size of the spool file in bytes: 142691. Number of bytes printed: 0. Total number of pages in the document: 1. Number of pages printed: 0. Client computer: \\ONESTAGE-TS01. Win32 error code returned by the print processor: 2147500037. Unspecified
error
I have searched for possible solutions to RDP printing problems and where relevant implemented them but no change.
I have access to a second customer who uses RDP and am able to log onto that and print to my local printer so am pretty sure there is nothing wrong with the local printer or settings. On the Server with the problem the problem affects all RDP users and all printers (including Adobe PDF printer and MS XPS printer). All printers are defaulting to the EasyPrint Drivers.
Grasping at straws I think the LMI update has banjaxed something with the RDP remote printing and an LMI uninstall hasn't fixed it. Is there a way to reinstall the RDP Printing? Would uninstalling & reinstalling .NET have that effect?