Hi!
We have a Remote Desktop Services Deployment with the following:
- LIC01 – Windows 2012 R2 - Licensing
- RDCB01 – Windows 2012 – Connection Broker
- RDWA02 – Windows 2012 R2 – Web Access
- RDG01 – Windows 2012 R2 - Gateway
- RDG02 – Windows 2012 R2 - Gateway
- RDG03 – Windows 2012 R2 – Gateway
- RDSH01 – Windows 2012 R2 - Session Host
- RDSH02 – Windows 2012 - Session Host
- RDSH03 – Windows 2012 R2 - Session Host
- RDSH04 – Windows 2012 R2 - Session Host
- RDSH05 – Windows 2012 R2 - Session Host
- RDSH06 – Windows 2012 R2 - Session Host
- RDSH07 – Windows 2012 R2 - Session Host
- RDSH08 – Windows 2012 R2 - Session Host
- RDSH09 – Windows 2012 R2 - Session Host
- RDSH10 – Windows 2012 R2 - Session Host
We have two Session Collections:
Office-R2 (All Server 2012 R2 RDSHs)
"Office (RDSH02, Closed for users)"
User Profile Disk are enabled to a SOFS Share (Server 2012).
Client Settings: Everything except "Plug and play Devices" are enabled
Problem:
Suddenly, one or moreofRDSHservers (in the Office-R2 Collection) getthe following error:
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the UmRdpService service.
Afterthis, we getsimilarerror messagesto otherservices, such as:
AudioEndpointBuilder, NcbService, ScDeviceEnum, WPDBusEnum, Netman
Userslogged into the server, looses Redirectionservicesaslocaldrives and local printers, and they also have problem signing out of the server. (Hangs on signing out)
New Users that tries to sign in to that server are also having trouble (Hangs on signing in).
After using the logoff tool to sign out every user on that server, I end up With the following:
Itappears thatthere are nouserslogged on,yetthere are manyDisconnected sessions...
Looking at the SOFS file share I still see that RDSH04 has read/Write to the .VHDX file that hold the User Profile.. And If the user try to log on to another server in that Collection, it get a temporary profile.
If I kill the Conncetion to the VHDX files, Users can then sign in normally to another node it that Collection.
Trying to restart the server With "Shutdown -r -t 0 -f" does not work, It just hangs on Shutdown (waited 3 days), so All I can do is Press and Hold.We
have also seen BSoD on these nodes, but I'm sure if they are related to this error:
WinDBG is saying:
BugCheck 3B, {c0000005, fffff803538fa84e, ffffd0002711cb00, 0}
Probably caused by : dfsc.sys ( dfsc!DfscCacheStore+6f )
I found https://support.microsoft.com/kb/2925981 andhttp://support.microsoft.com/kb/2525246, but they are not for Windows Server 2012 R2.
Any Idea?
Thanks
Anders