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User gets Access Denied launching remote app after working without a problem previously

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Looking for some assistance in starting to debug an issue which is causing a lot of user frustration. We have a small scale Remote Desktop Services. Single management server and singe session host server.

Users can login to the RD Web Access and launch a remote app without an issue and work as normal. All of a sudden at some point in the day or on another day after disconnecting and reconnecting they now get a Access Denied message when launching the remote app and logging in. 

The only way to resolve this issue is by rebooting the session host server. We have now resorted to rebooting the session host server every evening but still get the issue appearing at some point later in the day around 17:00.

We cannot see anything obvious in the event logs.

Many thanks in advance for any assistance or guidance.




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