Hey all,
I've just deployed a RDP session host for a new customer running Server 2016, through an RD Gateway. My end users are spread around several states, but all connecting to the same data center. There are about ~200 users. They are using RDP to connect to the server.
They are using thin clients that are set up to connect to local printers, and those work fine. When the users connect to the RDGateway host and then their server beyond that, printing works fine, I can print test pages back to their printers and applications print flawlessly using the Remote Desktop Easy Print driver.
Then, if they experience even the briefest disconnect to the server, printing stops working. Print jobs enter and disappear into print queues and never print. No error message that I can find.
I have tried installing the proprietary drivers and forcing group policy to use those, and printing got worse - some couldn't print at all after that. After returning back to using the RD Easy Print, we were at least back to just being unable to print after a disconnect.
The clients range from Windows 7 to Windows 10, but all seem to suffer the same problem. I've tried searching for results on this issue but I'm not seeing any solutions.
Any ideas? Anyone?
Thanks,
Dave