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W2k16 RDP fails. Event Log RemoteDesktopServices-RdpCoreTS shows error 227 'Failed to create Input devices'

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After the server has been up for a number of days we can no longer login with Remote desktop.

Initially after entering the logon/password an RDP window would open with all of teh video region black.  After about 20 seconds an error dialog box would open:  "Failed to reconnect to your remote session.  Please try to connect again."

Repeated attempts to connect all fail.

I am able to mount the servers C: drive and view files.

I tries restarting any service that looked related to RDP.

I no longer get the black screen and the logon fails silently.

I compared the Event Log messages from a working system and a failing system.

The 1st divergence is the 36th event (out of 106 in the working case).

The error event is ID-227

'Failed to create Input devices in CUMRDPConnection::NotifySessionId ' at 1976 err=[0x80070102]

This error in Visual Studio "Error Lookup" translates to "The wait operation timed out."

In the working case the 36th event is ID=66 "The connection RDP_Tcp#27 was assigned to session 2."

A reboot always recovers, butt hat is not acceptable.  I see that many others have posted similar problems with RDP.

Please advise.


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