Hello,
I have used group policy to enable Unsolicited Remote Assistance to Domain Computers:
... & set Windows Firewall to allow Remote Assistance:
Logged on to a domain computer, in lusrmgr.msc I can see that the appropriate groups are added to the Offer Remote Assistance group and can telnet "computer name" 135 to that domain computer - group policy as been applied correctly. All PC's are fully up to date with Windows Update.
When I initiate msra.exe /offera to the domain computer I have confirmed *should* work I get:
(There was a problem interacting with COM object 833E4010-AFF7-4AC3-AAC2-9F24C1457BCE. An outdated version might be installed, or the component might not be installed at all.)
This is in eventvwr.msc of the computer initiating the Remote Assistance session.
How can I resolve this?
Thanks