Hello
We've an issue with our Windows Server 2012 R2 collection. We're using User Profile Disks and have 10 servers as Remote Session Hosts in the collection with a single Connection Broker.
Every so often we find that a user will try and log on and it'll stick at (normally) the 'Apply User Settings' part of the logon. It then leaves the UPD disk as an Open File in Shared Folders. Once this happens the following seems to occur:
- Anyone else trying to log onto the specific session host server the failed logon has occured on gets 'Remote Desktop Services busy' error and can't logon. The server has to be drainstopped and then rebooted to allow it to return to normal operation
- The users profile disk seems to become 'corrupt' and you have to remove the profile disk and have it create a new one
- Other users who tried to log on from the initial issue to the server getting drainstopped either end up with a locked profile (easy enough to fix by just ending the open file session to it) or a corrupt profile
- If the users profile is not just stuck open but is infact corrupted, and the user then tries to log onto other session host servers, it also breaks those servers and they have to be drainstopped and rebooted
- Trying to log onto the broken server with any account, even the local computer admin account fails, you simply can't logon to it
There seems to be nothing in the event logs on the servers that would relate to the issue. Has anyone seen anything similar before
Thanks
