Users passwords have expired but they have no option to change via RDP session

So we've implemented a 90 password expiration policy here and it works but I have a handful of users that work remotely certain days of the week. One user just called me and mentioned that his password has expired as it told him when he attempted to RDP into his workstation but it failed to give him the option to change it so I had to do it for him. How can I resolve this? 

I came across this post from two years ago but was wondering if there was a way to accomplish it without disabling NLA?

https://social.technet.microsoft.com/Forums/windows/en-US/6c5b6e2b-d636-4c3c-961d-3b45bf51ec9a/no-chance-to-change-expired-password-when-connecting-to-rdp-server?forum=winserverTS

**Also in our server 2008 Group Policy there is no "Computer Configuration\Policies\Windows Settings\Security Options"