Hi,
We have recently had a few users reporting the below when loading our remote desktop web access page using Edge:
"Error: Unable to display RD Web Access
An unexpected error has occurred that is preventing this page from being displayed correctly.
Viewing this page in Internet Explorer with the Enhanced Security Configuration enabled can cause such an error.
Please try loading this page without the Enhanced Security Configuration enabled. If this error continues to be displayed, please contact your administrator."
A couple of users who have reported this, then try in Chrome or IE and it works absolutely fine.
I myself, have tried internally on my Win 10 Pro machine, and I instead get the below:
"Cannot securely connect to this pageThis might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website’s owner."
IE also works without issue for me, and there is no HTTPS certificate issue and the cert is trusted and valid. Have there been any changes to Edge in recent Windows updates to break compatibility with RD web access? We can simply tell users to use IE, but when Microsoft tries to force people into using Edge as the default, and this happens, it causes us unnecessary support calls. Thanks James |