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No input from redirected RemoteFX USB device (Symbol Barcode Scanner)

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Hi,

We have set up redirection of a USB Symbol barcode scanner to a Remote Desktop and a RemoteApp using RemoteFx. Thus when connected to the remote desktop, the USB barcode scanner appears as a USB HID device and HID keyboard device in the Device Manager on the server and as a device in "Devices and Printers". Similarly the device appears as "redirected" in "Devices and Printers" on the client and it is no longer available as a device on the client.

However, when scanning a barcode with the device, not data (string/characters) appears on the server - for example when testing with Notepad. 

Are we missing any vital permissions/grants/registry values, etc. on either the server-side or the client-side in order for the barcode readings to be passed on to the Remote Desktop?

It should be noted that when not using RemoteFx, the scanned barcodes are transferred to the server as any other standard keyboard input. However, then the device is not available as "device" on the server or excluded from use on the client.

Best Regards,

Morten Klitgaard

Software Developer & Project Manager

Logimatic, Denmark


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